Privacy Policy
1. Authenticity & Certification Clause
State that:
- All diamonds are lab-grown diamonds with identical physical, chemical, and optical properties to mined diamonds
- Diamonds may be accompanied by recognized laboratory certification (IGI, GIA, etc.)
- Certification may vary depending on piece size and category.
Why:
Prevents future disputes about diamond authenticity.
2. Hallmark & Metal Disclaimer
Include that:
- All gold jewellery is BIS hallmarked where applicable
- Metal weight may vary slightly due to handcrafted processes.
Why:
Protects against minor weight discrepancies.
3. Custom Jewellery Approval Clause
Add a clause stating:
- All customised orders require written design approval (CAD / sketches / specifications) from the client before production.
- Metal weight may vary slightly due to handcrafted processes.
Why:
Prevents disputes over custom pieces.
4. Exchange / Buyback Policy Disclaimer
Since Carbon offers strong policies, define them clearly:
- Exchange and buyback are subject to current company policies
- Policies may change periodically
- Exchange value is based on prevailing diamond and gold valuation methodology
Why:
Avoids future liability if policy changes.
5. Product Representation Disclaimer
Add a stronger visual disclaimer:
- Images may be magnified to show detail
- Actual product size may differ from images.
Why:
Common issue in jewellery ecommerce.
6. Pricing Fluctuation Clause
Because jewellery prices change frequently:
- Prices may vary due to changes in gold or diamond market rates
- Final price is confirmed only at order confirmation.
Why:
Protects against commodity price swings.
7. Intellectual Property Protection Clause
Expand the IP section to include:
- Jewellery designs
- CAD files
- campaign visuals
- AI-generated images
- product renderings
Also prohibit:
- Design replication
- Commercial use
- Screen scraping of catalogue images
Why:
Jewellery brands are highly vulnerable to copying.
8. Website Content Non-Reliance Clause
Add that:
- Website content is for informational purposes only
- It does not constitute professional advice or guaranteed specifications.
Why:
Prevents claims based on website descriptions.
9. Fraud Prevention Clause
Allow Carbon to:
- cancel suspicious orders
- request identity verification
- refuse high-risk transactions.
Why:
Important for high-value jewellery purchases.
10. Order Refusal Rights
Explicitly state Carbon may refuse orders due to:
- suspected fraud
- pricing errors
- unusual order quantities
- stock or sourcing issues.
11. Delivery Liability Limitation
Add a clause stating:
- Delivery timelines are estimates
- Carbon is not liable for courier delays, customs delays or force majeure.
12. Insurance During Transit
Clarify:
- Shipments are insured until delivery
- Customer responsibility begins after receipt.
13. Customer Responsibility Clause
Customers must:
- verify product condition upon delivery
- report issues within 48 hours or defined timeframe.
14. Force Majeure Expansion
Expand to include:
- supply chain disruptions
- gemstone sourcing issues
- government restrictions
- international shipping issues.
15. Arbitration Clause
Instead of only court jurisdiction, include:
- disputes resolved through arbitration before litigation.
Why:
Faster and cheaper than court disputes.
16. Brand Protection Clause
Add that:
- The Carbon brand name, collections and designs are proprietary
- Unauthorized commercial use is prohibited.
17. Marketing Consent Clause
Clarify that by submitting enquiries, users may receive:
- promotional emails
- event invitations
- marketing communication.
- Allow opt-out.
18. Data Retention Limitation
Add that:
- Carbon retains personal data only as long as necessary for business operations or legal compliance.
19. Luxury Craftsmanship Disclaimer
Explain that:
- Bespoke and Bridal Jewellery is handcrafted
- minor variations are part of artisanal quality.
“Design Ownership Protection”
All jewellery designs, design concepts, and bespoke design consultations remain the intellectual property of Carbon and may not be reproduced, manufactured, or commissioned elsewhere.
This prevents clients from:
- taking your design
- getting it made elsewhere.