Faq
Frequently Asked
Questions
Carbon is a luxury brand of lab-grown diamond jewellery known for its iconic designs and exceptional craftsmanship. It redefines luxury jewellery with ethically crafted lab-grown diamonds, blending cutting-edge innovation with timeless artistry.
You can buy Carbon jewellery at our flagship store at Shivranjani Cross Road, Ahmedabad or contact us on 07947130111 for an online consultation.
Carbon offers a wide range of lab-grown statement pieces, Bridal Diamond and Polki jewellery as well as multipurpose jewellery. The wide range includes Solitaire rings for everyday wear, Cocktail rings for special occasions, Pendant sets, Bracelets and Ear Rings. In addition, Carbon also offers bespoke services for jewellery customization.
Carbon blends time-honoured craftsmanship and cutting technology to create exquisite jewellery for special occasions and everyday wear. Carbon is distinguished by iconic designs, visibly larger, superior quality diamonds and exceptional customer service.
Yes, every Carbon item is made with GIA & IGI certified lab-grown diamonds and gems set in pure 14 and 18 Carat gold with BIS Hall Mark.
Carbon manufactures diamonds through CVD process (Chemical Vapor Deposition), the same process followed by natural diamonds. And the diamonds are then crafted into inspired designs by the finest artisans of India to create a range of exquisite jewellery.
Yes. Carbon jewellery is made from lab-grown diamonds that are chemically, physically and officially identical to mined diamonds, but far more eco-friendly.
Carbon has become the choice of modern brides because of its stunning repertoire of traditional jewellery with contemporary design accents from ethically sourced diamonds. Carbon believes in enhancing the in-store experience for customers with exclusive offers, customization and a gracious commitment to make every wedding and auspicious occasion perfect.
Lab-grown diamonds are real diamonds created in a controlled environment using natural diamond seeds and advanced technology that replicates the natural diamond -growing process.
Unlike mined diamonds, lab -grown diamonds are more sustainable as their production minimizes environmental impact and avoids the ethical concerns associated with diamond mining. They are an increasingly popular choice for their ethical sourcing, affordability, and a brilliance identical to that of natural diamonds.
Lab grown diamonds are just as real as mined diamonds. They have the same physical and chemical properties and both come with diamond certifications.
Lab-grown diamonds are real diamonds with the same carbon structure and chemical composition as natural diamonds. The only difference is that instead of being mined from the earth like natural diamonds , lab grown diamonds are developed in a lab.
They sparkle the same, have the same types of colour and clarity and can come in the same sizes and shapes as natural diamonds.
Yes, lab-grown diamonds have the same properties as natural diamonds and therefore are ideal for traditional diamond and Polki jewellery.
Yes, lab-grown diamonds are available in different cuts,colours and sizes.
Lab-grown diamonds are just as durable as natural diamonds and highly resistant to scratches, chipping, and wear and tear.
They are chemically and physically identical to natural diamonds and will last just as long,making them a durable choice for everyday wear or for timeless heirloom pieces.
Lab -grown diamonds are more affordable than mined diamonds because they can be produced In large quantities within controlled conditions which makes it more cost effective. On the other hand, mined diamonds are limited by natural availability and geological factors and labour intensive process of mining which increases the cost of production.
No, it’s a myth that lab-grown diamonds lose their shine over time. They are made of the same properties as mined diamonds. Their physical, chemical, thermal, optical, and visual properties are the same as mined diamonds and, with proper care, they keep shining like real diamonds.
Always apply your lotion, moisturizer, sunscreen, perfume, and body spray before you wear the jewellery.
After use, wipe your jewellery to remove all oily residue, sweat and dust and put it back in your jewellery box to avoid scratches.
To protect your jewellery from harmful chemicals, dust and sweat, avoid wearing your diamond jewellery when you are busy with your household chores, exercising or swimming.
Lab grown diamonds have no physical differences from natural diamonds, and it is impossible to tell them apart without specialized laboratory equipment.
Lab-grown diamonds can last a lifetime or even longer if properly cared for. They are just as durable as mined diamonds and have the same chemical and structural composition.
PURCHASE, PAYMENTS & RETURN POLICY
To place an order, you may visit our flagship store at Shivranjani Cross Road, Ahmedabad.
Call +91 98988 53737 or write to us on customercare@facetslifestyle.in
If you need any help with your purchase, our sales and customer care team is always at your service.
Call +91 98988 53737 for any assistance or walk in to our flagship store at Shivranjani Cross Road, Ahmedabad.
Carbon creates high value jewellery that is only available for purchase at our stores. You can, however,put in a price request on our website and our customer service executive will get in touch with you.
We accept major credit/debit cards, bank transfers, and digital wallets.
Yes, we offer gift cards that can be purchased online or in-store, perfect for gifting on special occasions.
Yes, Carbon can deliver at your doorstep anywhere in India.
Yes. Carbon offers Lifetime Buyback and Exchange Guarantee.
SUSTAINABILITY & ETHICS
Yes, all Carbon products are made only from lab-grown diamonds and gems created in controlled environments without the environmental destruction or human rights concerns often associated with mining. These diamonds eliminate the risk of funding conflict zones, minimize ecological impact and offer a sustainable, transparent alternative to mined diamonds.
All our diamonds, metals and materials are responsibly sourced from verified sources.
Yes, we offer recycling services for gold and diamonds, allowing you to transform old pieces into new designs.
CARBON EXPERIENCE
Our flagship store is located at 203-204 Iscon Centre, Shivranjani Cross Road, Ahmedabad. Visit our store locator page on the website to guide you.
Appointments are recommended for personalized consultations but are not mandatory.
Yes, we offer private viewings by appointment for an exclusive shopping experience.
Yes, Carbon provides bespoke services where customers can co-create personalized pieces with our designers.
Yes, it can be arranged.
CARBON CARE
Yes, Carbon provides a range of After Sales Services including jewellery cleaning, repair, valuation,upgrades and customization.
Yes. Carbon offers lifetime complimentary cleaning and maintenance services to our regular, loyal customers to make sure your pieces always look as good as new.
Yes, resizing and repair services are available at a nominal fee and are subject to the terms of purchase.
We offer complete customization, letting our customers tailor every detail from start to finish to create something truly unique and personal.
GIFTING & SPECIAL OCCASIONS
Yes, purchases can be elegantly packaged in our signature wrapping, ready for gifting.
Yes, you can inscribe a personal monogram or message on your purchase or include a personalized note in the jewellery box.
Yes, we provide customized solutions for corporate gifting, including bulk orders and engraving services.