Faq
About Carbon
Carbon is a luxury house specializing in lab-grown diamond and Polki jewelry. Known for its sculptural designs, exceptional craftsmanship and ethical brilliance, Carbon reimagines modern heirlooms for today’s discerning client.
Carbon stands apart for:
• Iconic, design-led jewelry.
• First-of-its-kind lab-grown Polki in Gujarat.
• Larger, superior-quality stones.
• Master craftsmanship and unmatched finish.
• Exceptional service with lifetime assurance and highest buy-back value.
Vows · Legacy · Hues · Essentials · Men
Five worlds, each shaped by a defining virtue of the Maison.
Jewellery & Craftsmanship
Yes, our bespoke atelier co-creates with clients to craft engagement rings, personalised heirlooms and landmark statement pieces.
Every piece is set in BIS-hallmarked gold and features IGI-certified lab-grown diamonds and gemstones.
We work exclusively with high-grade CVD diamonds, identical to natural diamonds, bringing them to life through India’s master artisans.
Yes. Select designs and bridal masterpieces are available exclusively at our flagship locations.
Our consultants curate looks for weddings, festivities and everyday elegance.
Lab-Grown Diamonds
Absolutely. They share the same chemical structure, brilliance and durability as mined diamonds; differing only in origin.
Yes. Their shine is everlasting, just like natural diamonds.
Their creation does not involve costly mining, making them sustainable and value-efficient without compromising beauty.
Yes. Carbon provides a wide range of cuts, sizes and colours, including bespoke shapes.
Yes, Carbon pioneered lab-grown Polki, blending uncut brilliance with traditional craftsmanship.
Purchasing & Payments
High-value pieces are best experienced in person, though online requests and virtual consultations are available.
We accept all major payment methods and offer a lifetime exchange guarantee.
Yes. Carbon offers a Lifetime Exchange Guarantee and the highest buyback value in the industry, ensuring complete peace of mind.
Carbon Experience
Visiting Carbon is an immersive experience; with private viewings, bridal consultations, at-home appointments, and personalized guidance.
Appointments are encouraged for the most tailored experience.
Care & After-Sales
We offer lifetime cleaning, polishing, inspections, repairs, resizing, upgrades and more; ensuring your jewels remain radiant for generations.
Yes. Carbon offers a Lifetime Exchange Guarantee and the highest buyback value in the industry, ensuring complete reassurance with every purchase.
Treat your Carbon pieces with the same intention with which they were crafted.
• Apply lotions, perfumes and sprays before wearing your jewellery.
• After use, gently wipe each piece with a soft cotton cloth.
• Avoid exposing jewellery to chores, swimming or exercise.
• Store your jewels in their original box or the special packaging designed for delicate Polki pieces.
A little care preserves a lifetime of brilliance.
Gifting & Special Occasions
Signature packaging, bespoke wrapping, engravings, corporate gifting, milestone curation. Carbon elevates every gifting moment into something personal and meaningful.
Sustainability & Ethics
At Carbon, ethical luxury is foundational.
Our lab-grown diamonds and gemstones eliminate mining-related impact, offering complete transparency and peace of mind.
We also recycle gold and diamonds, transforming heirlooms into new creations.